Services

We know how important it is to have the best technology, but, as a trusted and reliable gaming and sports betting partner, we also pride ourselves on the service we offer to truly empower your business. This is why we provide all our customers and partners with an unparalleled 24×7 service level agreement.

IT and hosting services

OptimaMGS provide state-of-the-art hosting services, solid on-premise and utilising cloud innovations, with access to 24×7 IT support providing any resources required in any circumstance. We pay special attention in busy periods, such as weekends, with staff in-place to guarantee the best response when immediate action may be required. Our experienced support team have in-depth experience supporting some of the world’s leading sports betting and gaming operators.

Development

With OptimaMGS, how you decide to setup and shape the platform is up to you. Using the most innovative and efficient technologies, our experienced, industry-expert teams have the ability to adapt OptimaMGS from the backend to the frontend in the most bespoke ways to suit your individual needs.

Sportsbook Management

Looking for external trading capacities? We can manage any level of your sportsbook, in full or part, whenever you need and as long as you need, allowing you to make optimal use of your resources at any time.  

Utilizing our next-gen trading technology and state-of-the-art deep learning odds algorithm models, we will help strengthen your competitiveness, gaining greater operational flexibility whilst streamlining your business and significantly improving cost structures. And at any time or stage of your business’ life cycle, you can flexibly adapt our trading services, to every changing requirements or business goals.

Unparalleled Customer Service

Our Customer Service is an essential part of our mission. Our team of specialists are ready to deliver exceptional solutions 24/7 via phone, email and chat with the latest technologies in the betting and gaming industry. Trust, transparency and the guarantee of confidentiality are essential to our Customer Service, ensuring the best experience in the market.

Integrations

OptimaMGS platform services are all available through OPEN APIs, enabling you to develop your own modules, frontend interfaces, and third-party integrations or rely on our expertise to support in building any functionality.

Through our Certified Partner Network, you can also choose the third party products to suit your business. We deliver integration adapters to support the latest version of hundreds of ready to use services that are first to market for OptimaMGS customers and partners.

 

Training Service

Our training specialists are committed to ensuring your launch process runs smoothly, but also provide support for your team across all operation areas before, during and after setup. This means your staff have the knowledge required to manage all new and existing features.

Regulatory compliance Support

Conquer new territories with our help in the legal and technical elements required to operate within various jurisdictions worldwide. Our experienced legal team will assist you during all the regulatory compliance set up. OPTIMAMGS™ is certified and operating in the major jurisdictions and is developed under strict standards, which are audited yearly.

UK

FRANCE

MALTA

NIGERIA

US – IOWA

BULGARIA

GIBRALTAR

KENYA

REP. OF IRELAND

SERBIA

SOUTH AFRICA

AZERBAIJAN

SPAIN

ROMANIA

NORWAY

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